Delivery

Tell us the date you want your cake delivered and we will get it to you on time and in tip-top condition; be it for a birthday, anniversary or just to treat yourself!

Unfortunately we can't currently deliver on Mondays, so make sure you bear this in mind when ordering. 

And if you just can't wait that long, why not make use of our next day service? To use the next day service your order needs to be received and confirmed prior to midday.

Coronavirus delivery update

We're open and delivering our cakes nationwide as normal. Due to the increase in demand for our cakes, we would advise selecting a delivery date a few days before when the cake is needed. 

How much does delivery cost?

Is there anywhere you don't deliver to?

We deliver to most areas of the UK mainland by commercial courier. Delivery by other means or outside mainland UK may be possible by special arrangement but an additional delivery charge will be payable. If you require delivery outside mainland UK, we can discuss the options with you via email at hello@englishcheesecake.com or give us a call on 020 8964 9556.

Which delivery courier service do you use?

We use DPD (UK). You will receive a tracking number from DPD (UK) and will be able to track your order by following this link.

Do I need to be in when my cake's delivered?

Make Sure Someone's There! It is very important that someone is at the address you have specified to sign for the delivery. We are unable to leave the cake at the address without obtaining a signature, as perishable goods will not be redelivered but you will still be charged.

How will my cake arrive?

Our cakes are delivered frozen, packed in a heavy duty polystyrene container with individually wrapped dry ice and arrive via express courier service.

What if my cake hasn't arrived on my selected day?

If you are expecting a cake delivery and it hasn't arrived, please contact hello@englishcheesecake.com with your order reference number and a member of our team will help.