Our cakes

Freezing And Defrosting

Looking after your cake is as easy as pie (or should that be a piece of cake?). Please see below for some simple instructions on how to freeze or defrost your cake.

Your cake will be delivered to you frozen and packed in a large polystyrene box with dry ice. Take your cake out of the polystyrene box and dispose of the dry ice carefully. (Click here for how to do this). Take your cake out of its cardboard box and remove any bubble-wrap

Freezing Your Cake

Once you have removed the bubble-wrap, place your cake back in its box. Put your cake in the freezer and remember to store it flat and upright (this is cheesecake - not upside-down cake remember?). Your cake can be kept in the freezer for up to 6 months depending on which type of freezer you have.

For Star Marked Freezers:

* Up to 1 week
** Up to 1 Month
*** Up to 3 Months
**** Until Best Before Date - see side of the cake box

Defrosting Your Cake

Remove the cake from the box and remove all film, the cardboard collar and any other packaging from around the cake.

Either put it back in the box, or pop your cake onto the plate you would like to serve it on and put it in your fridge, away from leaky ketchup bottles (and other things that may ruin the tasty perfection!)

Individual Slices - If your cake is pre-portioned, just defrost the number of slices you want and pop the rest back into the freezer for another day - easy peasy!

Size Of Cake Defrosting Time in the Fridge
6" 6 hours
8" 8 hours
15" 12 hours
Wedding cakes 15 hours
Individual Slices 2 hours

Cakes must be defrosted in the fridge - do NOT defrost at room temperature

Do NOT re-freeze after defrosting

All Products must be kept refrigerated between 5 - 8 °C and must be consumed within 2-4 days. Please see the box label for further information.

Our Cake Boxes

We take every endeavour to make sure that when our cake arrives at your door it is the same delicious condition it was in when it left our kitchen.

They come to you in B Flute Boxes which are not only nice and strong but also recyclable.

Of course every cake comes individually boxed. Please see below dimensions for calculating necessary fridge space! Note that the 6" cake will come packed in the 8" box too.

Box Type External Dimensions L X W X H (mm)
8" Box 235 x 235 x 83
10" Box 265 x 270 x 108
12" Box 330 X 330 X 160
15" Box 387 x 394 x 162

Personalised cakes

Make it personal. Send the gift of one of our stunning personalised cakes to your special someone to add that thoughtful, personal touch. Whatever the occasion, your personalised celebration cake offers a unique way to spell out how much you care making it extra special. We can personalise any of our gorgeous 8” or 15” cakes or cheesecakes. Once you’ve selected the cake* you wish to send, simply choose either a milk chocolate or white chocolate disc or heart for your message to be featured on, enter the message you’d like us to add, and you have a custom made cake that’s sure to surprise and delight your loved one. Want your personalised cake delivered to the address of your choice, on a particular date? No problem! It’s all part of our service. We can even get your cake to you as quick as tomorrow.** Why not take a look at our gorgeous gift cards and gift box and card sets to give your gift added wow factor?

* Most of our amazing cakes can feature our personalised cake decorations. See the full mouth-watering selection in our online shop.
** Please see our delivery service details.

Please note: our personalised cake toppers (chocolate heart or disc) will replace the centre topping of the cake or cheesecake selected.