Once your product has been defrosted it should not be refrozen. For all information regarding the storage of your cake, please see our guide to freezing and defrosting.
You can keep most of our cakes in the fridge for up to 4 days after they have been defrosted, however always check the best before label on the side of the box. For all information regarding the storage of your cake, please see our guide to freezing and defrosting.
For full defrosting instructions, please see our guide
|Cake Size||Approx Servings|
Our cakes are made in London, England.
The best way to cut a whole cake is when it is partially thawed. Cut the desired portion size with a knife dipped in hot water. However you can have your 8" cakes pre-portioned when purchasing if you'd prefer.
We recommended serving our cakes chilled (but not frozen).
Yes! Why not check out the Bake Shop section of our website for all of our baked cheesecakes, cakes, cupcakes and more…
The English Cheesecake Company does not store your credit card details. We use Sage Pay as the payment gateway for website orders. Click here for more information about Sage Pay.
You can use our contact form.
Every product has its allergens stated clearly in a table underneath the image of the cake in our online store. For a comprehensive list of allergens, please see our allergens page.
Yes, we use fresh dairy produce in all of our cakes.
Many of our cakes are suitable for vegetarians and you will be able to see clearly in our online store if the cake you have chosen is suitable. Please see our allergens page for a comprehensive list of which cakes are suitable for vegetarians.
Yes, they are.
Although many of our products may not contain nuts, they are not produced in a nut free factory so may contain traces.
All of our cheesecakes have either a digestive or chocolate cookie base.
Brochures are only available to foodservice customers. Please contact us.
You are able to change or cancel your order within 3 hours from placement of order, or within 30 minutes if you have opted for a next day delivery. You must make these changes by telephone as you are unable to cancel or amend your order online.
You can deliver to only one designated address per order.
Standard delivery is FREE. For other types of delivery see more.
We accept the following forms of payment: Solo, Switch, Maestro, Visa, Visa Electron, Marstercard and Amex
We deliver anywhere in mainland UK.
Yes, you can choose which date you would like to have your cake delivered. Don't forget that we don't deliver on Sundays or Mondays!
If it's not in your spam folder (this can happen from time to time) then please contact us on +44 (0)20 8964 9556
Our cakes are delivered frozen packed in heavy-duty polystyrene containers and individually packed in dry ice. They will be delivered via our express courier service.
Please note that The English Cheesecake Company does not offer cash or food donations nor does it sponsor events.
Due to volume of requests that we receive, we are sorry that we are unable to give interviews for school projects or answer specific questions which are not addressed on our website.
Yes we do! For information about our wedding cakes, click here